Saturday, August 8, 2015

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Terms and Condition

 Terms & Conditions
EVE Studio ( UT0004310-A )
"You" , “The Client” means you the client and your guests.
"We" or “EVE Studio” means us, EVE Studio (UT0004310-A), the service provider.

1. RESERVATION : Upon receiving the deposit & your signature, [ EVE Studio ] will reserve the time & date agreed upon, and will NOT make other reservations for that time and date. For this reason, the reservation deposit of 50% is non-refundable. Even if the date is changed or the event cancelled for any reason. In the case of other emergencies of THE CLIENT that prevent the shoot from going ahead ( e.g bad weather, unfortunate events, etc ), THE CLIENT is allowed ONE reschedule again, the original session will be forfeited. If THE CLIENT wishes to book again, there needs to be a new transaction and booking process.

2. THE CLIENT understands and agrees that the balance owed for the photography/videography service described in the contract is due on the event date of THE CLIENT and any amendments or extras can be added after the event date. Only after the payment is finalized, the outstanding items due to THE CLIENT will be released and delivered to THE CLIENT. THE CLIENT understand and agrees that failure to meet this terms of payment will incur a 20% ( of the total photography/videography costing ) surcharge at the total costing on top of the balance owning. The client agree that post process shall begin upon receiving the remaining balance successfully.

3. SHOOTING TIME : The photography/videography schedule and selected methodology are designed to accomplish the goals and wishes of THE CLIENT in a manner enjoyed by all parties involved. THE CLIENT and [ EVE Studio ] agree that positive cooperation and punctuality are therefore essential. Shooting commences at the scheduled time and if THE CLIENT is late for any reason, the time will be counted as part of the coverage. RM500 per hour for photographers & RM500 per hour for videographers will be charged if extra working hours applied.

4. EVENTS BEYOND OUR CONTROL: We will make all reasonable endeavours to attend all events. Where circumstances make this impossible due to, but not limited to adverse weather, we will contact you or the venue as early as possible and a full refund will be made.

5. POST PROCESS: There will be total 60 working days to complete the whole post processed. However, [EVE Studio] will inform THE CLIENT if it can be done early.

6. TRAFFIC DELAYS OR VEHICLE BREAKDOWNS: [EVE STUDIO]’s team will always try to arrive at the venue at the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdowns, We will be happy to extend the end time of hire to make up for a late start. If this is not possible we will refund you accordingly to the amount of time delayed by and in proportion to the amount paid for the hours of hire or more. We will however try our up most to get to the event as soon as we can and always be in contact with you.

7. OUTSTATION ASSIGNMENT: In res8. pect of the outstation assignment, THE CLIENT are agreeable to bear all the expenses including accommodation, transportation and food allowance for [EVE STUDIO]’s team who are involved in the assignment.

8. EVENT GUIDE: [EVE STUDIO] recommends that THE CLIENT designates and “event guide” to point out/gather/organise important individuals/groups of people of whom specific photographs/videograph are desired with, to the photographer/videographer during the event. The photographer/videographer will not be held accountable for not photographing/recording desired people if there is no one to assist in identifying people or gathering people. [EVE STUDIO] is not responsible if key individuals fail to appear or cooperate during photography/videography sessions or for missed images or video records due to detail not revealed to [EVE STUDIO].

9. EXCLUSIVITY / GUEST PHOTOGRAPHY: It is understood that [EVE STUDIO] will act as the sole and exclusive event photographer. Because of the fact that flashes from guest’s cameras, or movement from guests to obtain shots may obstruct or impair the quality of shots taken by [EVE STUDIO], THE CLIENT acknowledges that they are encouraged to notify their guests that guest photography/videography should be limited/ Restricted (eg. Photography/videography allowed but no flash use permitted) at any time while the professional photographer is in session. [EVE STUDIO] suggests that a separate notice of this be placed in the invitations/announced before the event starts, however this is completely optional and up to the discretion of THE CLIENT. However, THE CLIENT understands that should they decide to not notify their guests of this, any shots taken by [EVE STUDIO]’s control, [EVE STUDIO] will not be held responsitble for the quality in output of such shots.

The formal photography/videography time is for exclusive use of [EVE STUDIO]’s team to capture the formal event portraits. Because of time constraint and the need for subjects to pay full attention to the professional photographer, guest photography/videography cannot be permitted. [EVE STUDIO] will allow periods for guests to take snapshots during the during candid events. In return for this consideration [EVE STUDIO] insists no other guest photogrpahy take place when or where [EVE STUDIO] ‘s team is working

10. DIGITAL NEGATIVES, PRINTS and COPYRIGHTS : The photographs digital negatives or prints produced by [ EVE Studio ] are protected by Copyright Law ( all right reserved ) and may not be reproduced in any manner without [ EVE Studio ] explicit written permission. Upon final payment by THE CLIENT, limited copyright ownership of the resulting images will be transferred to THE CLIENT under the following conditions :

    • -  The digital files / prints are the property of THE CLIENT for personal use and for the purpose of the reproduction and distribution of photographs to friends and relatives.
    • -  THE CLIENT must obtain written permission from, and compensate [ EVE Studio ] prior to an event where THE CLIENT, THE CLIENT’s friends or relatives publish or sell the photographs for profit.
    • -  The number of edited digital negatives given to THE CLIENT as agreed in the quotation is FINAL. Any requests for extra edited digital negatives will be charged at RM100 per photo.
    • -  [ EVE Studio ] post process are Colors and Black & White edits, and inclusive of minor facial retouching if necessary. They are not inclusive of heavy photo manipulation such as shaping of the body parts, removing objects in photos, etc. The touch up/post production work done on each photo is final when delivered to THE CLIENT. Any requests for changes will be charged at a minimum of RM350/hour of post processing.
    • -  By the hiring of [ EVE Studio ] THE CLIENT accepts that the digital files delivered are final and are photographed according to the satisfaction aligned with [ EVE Studio ]’s current style and vision. THE CLIENT understands and accepts that it may not be the same as any other photographer or person, and that [ EVE Studio ] will not be held liable for any differences perceived by THE CLIENT.
    • -  [ EVE Studio ] is not obligated to show/share/return any RAW/Unedited photos and videos
    • -  If THE CLIENT chooses to print at their own vendors/labs, [ EVE Studio ] is not liable for mistakes or any unsatisfactory results in the final products. [ EVE Studio ] ensure the photos are edited satisfactorily before sending out to THE CLIENT.
      10. EXHIBITION: It is agreed that [EVE STUDIO] may display and use any of the photographs/video clip taken from this assignment for advertising, display, website and internet promotion, photographic contests, public displays, studio display, television advertising, and magazine advertising, as an example of [EVE STUDIO]’s work. The client agrees to release all claims to profits athat may arise from the use of these images.
  • 11. LIMIT OF LIABILITY : In the unlikely event that the photographer is injured or become too ill to photograph the event, [ EVE Studio ] will make every efforts to secure a replacement photographer. If the situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the event. [ EVE Studio ] takes the utmost care with respect to exposure, transportation, and processing the photographs.
    However, in the unlikely event that the photographs have been lost, stolen, or destroyed for reasons beyond [ EVE Studio ] control, [ EVE Studio ] liability is limited to the return of all payments received for the event. The limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on he percentage of total number of originals. [ EVE Studio ] will however endeavor to ensure within the best of our ability that such events do not occur, and will carry out thorough testing of equipment before and after the event to ensure their good working order.

    12. REPRINT ORDERS : Prints / Reprints of photos ( or additional print of photos are excluded ) and can be ordered from [ EVE Studio ]. Please contact [ EVE Studio ] for a quote for prints and enlargements of your desire photograph. Please note that clients files will be removed from our database after 2 years.
    Please be advised that we [ EVE Studio ] change our price list periodically throughout the year. The prices that THE CLIENT has booked with [ EVE Studio ] when THE CLIENT signs up this contract and made the deposit transfer are with the current package. However, if THE CLIENT does not confirm , any additions or extras at the time of booking the prices are subject to change. As much as [ EVE Studio ] would love to honor older price lists, we encourage our client to order sooner to take advantage of the current advertised prices. [ EVE Studio] is not responsible to inform THE CLIENT of these changes.